Notices
June 2017
Thank you for using Canon products.It is found that ransomware known as WannaCry malware that forces users to pay a "ransom" to regain access to their data has been spreading worldwideTo ensure the safe and secure use of Canon varioPRINT production printers and certain print servers using Microsoft Windows ...
May 2017
Thank you for using Canon products.We have determined that some EF 24-105mm f/4L IS II USM lenses exhibit an AF operation-related malfunction. The details of the phenomenon and Canon’s service policy are described below.We would like to offer our sincere apologies to users who have been inconvenienced ...
December 2016
Thank you for using Canon products. It has come to our attention that there are instances of counterfeit EF 50mm f/1.8 II lenses for digital SLR cameras being brought into Canon service centers for repair. These counterfeit products have neither been designed nor manufactured by Canon, yet they fraudulently ...
February 2016
Thank you for using Canon products.We have become aware that some of the above products sold from April 2014 onwards have been assembled with the polarizing filter glass reversely fitted. The details of the phenomenon and Canon's service policy are described below.We would like to offer our sincere apologies ...