What is CPS？
Canon Professional Services (CPS) is a service dedicated to support Canon professional photographers, professional videographers and content creators.
CPS offers three levels of membership – Silver, Gold and Platinum, providing Canon professional photographers, professional videographers and content creators the appropriate level of service and support including priority services, loan equipment, and a range of other benefits.
Becoming a CPS member
Benefits and Service Offers to Hong Kong CPS members
CPS Workshops
Invitations to CPS members excusive workshops, preview events and functions organized by Canon
International Event Support
Repair service and technical support at CPS service depot in international sports events8
CPS Exclusive SNS
Provides timely information to CPS members and encourage the exchange of CPS members
Product Purchase Discount
Special discount on Canon professional photographic products
Equipment Trial Loans
Designated number of Equipment Trial eCoupons5 exclusive to CPS Gold and CPS Platinum members for evaluation trial before purchases
CPS Rental Services Discount
Special discount on studio and equipment rental
CPS Hotline
Free technical support and services provided by Canon Professional Representatives
CPS Priority Services
The on-site Professional Representatives can fully address the difficulties on professional photography workflow that CPS members may encounter and share their experiences and insights.
Backup Loan
Emergency loan of equipment on a short-term basis in the event of loss, theft or damage
Free Maintenance Service
Designated numbers of Free Equipment Maintenance Service e-Coupons[2] exclusive to CPS Gold and CPS Platinum members
Repair Discount
25% off [3] on maintenance and repair service of registered CPS professional equipments
CPS Member Benefits and Services Overview
| Membership Type | CPS Silver | CPS Gold | CPS Platinum |
| Equipment Requirement1 for Full Time Professional Photographer or Videographer |
At least 1 x Canon Professional Interchangeable Lens Camera2 and 2 L-series Lenses; or At least 1 x Canon Professional Digital Camcorder3 |
At least 2 x Canon Professional Interchangeable Lens Cameras2 and 3 L-series Lenses; or At least 1 x Cinema EOS product and 3 L-series Lenses; or At least 2 x XF-series Professional Camcorder |
|
| Equipment Requirement1 for Content Creator | At least 1 x Canon Digital Camera4 or Canon Professional Digital Camcorder3 | ||
| Term of Membership | 2 years | 1 year | 1 year |
| Annual Membership Fee | Free of charge | HK$1,200/Yr | HK$2,400/Yr |
Benefits and services |
|||
| CPS Workshops | ✓ | ✓(Priority) | ✓(Priority) |
| International Event Support8 | ✓ | ✓ | ✓ |
| CPS Exclusive Social Networking Service | ✓ | ✓ | ✓ |
| Product Purchase Discount | ✓ | ✓(Priority) | ✓(Priority) |
| Equipment Trial Loans | - | 2 x Premium Equipment Trial e-Coupon5/Year & 2 x Standard Equipment Trial e-Coupon5/Year |
4 x Premium Equipment Trial e-Coupon5/Year & 4 x Standard Equipment Trial e-Coupon5/Year (Priority) |
| CPS Equipment Rental discount | 20% Off | 25% Off | 30% Off |
| Studio Rental discount | 30% Off | 30% Off | 30% Off |
| CPS Hotline | ✓ | ✓ | ✓ |
| CPS Priority Services | ✓ | ✓ | ✓ |
| Back Up Loan | ✓ | ✓(Priority) | ✓(Priority) |
| Free CMOS Sensor Cleaning | - | 3 x Free CMOS Sensor Cleaning e-Coupon6/ Year | 6 x Free CMOS Sensor Cleaning e-Coupon6/ Year |
| Repair Discount7 | 25% Off | 25% Off | 25% Off |
| Repair Shipping | Free Return Shipping | Free Return Shipping | Free Return Shipping |
Register Your Professional Equipment to Get Repair Discount7
CPS members can receive exclusive offers on the rates for servicing after the registration of specified Canon professional equipment7. Below is the equipment list that can be registered to receive the offers.
| Product Type | Model |
| Interchangeable Lens Camera9 |
All EOS R Mirrorless Interchangeable Lens Cameras |
| Lens9 | All RF Lenses All RF-S Lenses All EF Lenses All EF-S Lenses All EF-M Lenses |
| Speedlite9 | All Speedlite Models |
| EOS Accessories9 | All Battery Grips All Wireless File Transmitters All GPS Receivers |
| Compact DC9 | PowerShot G and SX Series |
| Digital Camcorder10 | XF Series Camcorders XA Series Camcorders |
| Cinema EOS10 | All Cinema EOS Camcorders All EF Cinema Lenses |
| Photo Printer10 | PIXMA PRO Series |
1 Equipment must be from official import of Canon Hongkong Company Limited. Parallel import is not applicable.
2 Canon Professional Interchangeable Lens Camera includes: EOS R3, EOS R5 series, EOS R6 series, EOS-1D series, EOS 5D series and EOS 6D series.
3 Canon Professional Digital Camcorder includes: Cinema EOS series, XF series and XA series.
4 Canon Digital Camera includes: EOS series and PowerShot series.
5 Each Premium equipment trial e-Coupon is entitled to a 7-day trial of one of the following Canon equipment: Cinema EOS cameras, RF Cinema Lenses, EF Cinema Lenses and equipment that are covered by Standard equipment trial e-Coupon. Each Standard equipment trial e-Coupon is entitled to a 7-day trial of one of the following Canon equipment: EOS digital interchangeable lens cameras, RF Lenses, EF Lenses, XF series and XA series Professional Digital Camcorders and Binoculars. Terms and Conditions apply.
6 Applicable to EOS digital interchangeable lens cameras and Cinema EOS digital camcorders registered under CPS Member’s Club Canon account only. One CMOS Sensor Cleaning e-Coupon is required for each cleaning of EOS digital interchangeable lens camera’s CMOS sensor; three CMOS Sensor Cleaning e-Coupons are required for each cleaning of Cinema EOS digital camcorder’s CMOS sensor. Terms and conditions apply.
7 Equipment must be registered in advance to member's professional equipment list; please refer to "Register Your Professional Equipment to Get Repair Discount" for eligible models. Maintenance and repair discount are not applicable to parallel imported products. Customer must present the Purchase Record Card / Warranty Card or International Warranty Card officially issued by Canon Hongkong Co., Ltd.
8 CPS member card and personal identification must be presented to receive support and services. The support and services for CPS members may vary between regions and are subject to service policy and terms and conditions of local Canon Service Center.
9 These products can receive repair service at worldwide Canon CPS Service Centers and CPS service depot in international sports events after registration. The support and services for CPS members may vary between regions and are subject to service policy and terms and conditions of local Canon Service Center.
10 The exclusive offers for these products are applicable to Hong Kong and Macau only.