Contact Us


Call Us

  • Consumer Service Hotline

    • General Inquiry
      Tel: 3191-2333

      Monday to Friday:
      9:00-17:00
      Saturday:
      9:00-12:30
      Sunday & Public Holiday:
      Closed
    • Service Inquiry
      Tel: 3191-2333

      Monday to Friday:
      9:00-19:00
      Saturday:
      9:00-12:30
      Sunday & Public Holiday:
      Closed
    • Online Chat


      Monday to Friday:
      9:00-17:00
      Saturday:
      9:00-12:30
      Sunday & Public Holiday:
      Closed
  • Corporate Service Hotlines

    • Sales Hotline
      Tel: 3191-2388
      Email:

      Monday to Friday:
      9:00-17:30
      Saturday, Sunday & Public Holiday:
      Closed
    • Toner Ordering and Service Request Hotline
      Tel: 3191-2323
      Email:

      Monday to Friday:
      9:00-17:30
      Saturday:
      9:00 - 12:30
      Sunday & Public Holiday:
      Closed
    • Contract and Billing Hotline
      Tel: 3191-2338
      Email:

      Monday to Friday:
      9:00-17:30
      Saturday, Sunday & Public Holiday:
      Closed
    • Online Chat


      Monday to Friday:
      9:00-17:30
      Saturday:
      9:00-12:30
      Sunday & Public Holiday:
      Closed

Language

  • Press 1 for Cantonese
  • Press 2 for English
  • Press 3 for Putonghua

Product Type

  • Press 1 for Consumer
  • Press 2 for Business
  • Press 3 for Address & Office Hours
    • Press 1 for Customer Care Center
    • Press 2 for Showroom
    • Press 3 for Office

Consumer

  • Press 1 for Product information
  • Press 2 for Technical support
  • Press 3 for Carry in & On-site repair service & warranty service
  • Press 4 for Canon Learning Center
  • Press 5 for Canon Online Shop & Club service
  • Press 6 for Requisition of warranty registration form via fax

Business

  • Press 1 for Product information
  • Press 2 for Repair Service, toner/supplies ordering
    • Press 1 for On-site service
    • Press 2 for Carry in repair service
    • Press 3 for Toner/supplies ordering
  • Press 3 for Copier meter reporting, warranty, invoice

Visit Us

Visit the various Canon touch-point across Hong Kong.

Find A Store

Find a nearby store that sells Canon products.

Voice of Customer

Tell us your experience with Canon.