Notices

December 2016

Caution Regarding Counterfeit Canon EF 50mm f/1.8 II Lenses for Digital SLR Cameras

13 Dec 2016 — Caution Regarding Counterfeit Canon EF 50mm f/1.8 II Lenses for Digital SLR CamerasThank you for using Canon products. It has come to our attention that there are instances of counterfeit EF 50mm f/1.8 II lenses for digital SLR cameras being brought into Canon service centers for repair. These counterfeit ...

Updated
To Users of certain Canon DSLR cameras together with EF-S 18-135mm f/3.5-5.6 IS USM and EF 70-300mm f/4-5.6 IS II USM Lenses

05 Dec 2016 — To Users of certain Canon DSLR cameras together with EF-S 18-135mm f/3.5-5.6 IS USM and EF 70-300mm f/4-5.6 IS II USM Lenses"Notification about Lens Aberration Correction"Thank you for using Canon products.It has been confirmed that when using the EF-S 18-135mm f/3.5-5.6 IS USM or EF 70-300mm f/4-5.6 ...

September 2016

To Users of certain Canon DLSR cameras together with EF-S 18-135mm f/3.5-5.6 IS USM and EF 70-300mm f/4-5.6 IS II USM Lenses “Notification about Lens Aberration Correction”

29 Sep 2016 — To Users of certain Canon DLSR cameras together with EF-S 18-135mm f/3.5-5.6 IS USM and EF 70-300mm f/4-5.6 IS II USM Lenses“Notification about Lens Aberration Correction”Thank you for using Canon products. It has been confirmed that when using the EF-S 18-135mm f/3.5-5.6 IS USM or EF 70-300mm f/4-...

August 2016

EOS 7D Mark II, Firmware Update

25 Aug 2016 — To Owners of the EOS 7D Mark II Digital SLR Camera​Thank you for using Canon productsRegarding the EOS 7D Mark II digital SLR camera, we are planning to release Firmware Version 1.1.0 for download from the Web in order to enhance the functions.Changes Changes in the firmware:We are planning to incorporate ...

February 2016

Canon "Macro Ring Lite MR-14 EX II" Notice of Error Correction in Instruction Manual (Regarding Use of Filter)

24 Feb 2016 — Canon “Macro Ring Lite MR-14 EX II” Notice of Error Correction in Instruction Manual (Regarding Use of Filter)Thank you for using Canon products.There is an error in the instruction manual for the "Macro Ring Lite MR-14EX II" which was released in May 2014. This notice conveys the details of the error ...

Canon Telephoto EF Lens Accessory To Users of Drop-in Circular Polarizing Filters PL-C52 and PL-C52(WII)

24 Feb 2016 — Canon Telephoto EF Lens AccessoryTo Users of Drop-in Circular Polarizing Filters PL-C52 and PL-C52(WII)Thank you for using Canon products.We have become aware that some of the above products sold from April 2014 onwards have been assembled with the polarizing filter glass reversely fitted. The details ...

January 2016

Updated
Firmware to Fix Phenomenon in Linked Shooting and Wireless Flash Shooting (During Use With 7 or More Units) When Using the Canon Speedlite 600EX-RT and Speedlite Transmitter ST-E3-RT

08 Jan 2016 — Notice Regarding Firmware to Fix Phenomenon in Linked Shooting and Wireless Flash Shooting (During Use With 7 or More Units) When Using the Canon Speedlite 600EX-RT and Speedlite Transmitter ST-E3-RTThank you for using Canon products.Phenomena Except as described below, the following will occur with ...

April 2015

CAMERA CONNECT

09 Apr 2015 — CAMERA CONNECTCAMERA CONNECT:THE SINGLE APP FOR BOTH EOS AND POWERSHOTCamera Connect* is a unified app that connects your mobile devices to any Wi-Fi ® -equipped Canon camera. Whether you shoot with a PowerShot or EOS, one app is all you need. With a fresh and intuitive new interface developed ...

January 2015

To Users of EOS-1D C Cinema EOS Camera

29 Jan 2015 — To Users of EOS-1D C Cinema EOS Camera(Notice of the start of update services to Firmware Version 1.3.9) Thank you for using Canon products.Details Firmware Version 1.3.9 incorporates the following improvements and fixes:Improves the AF controllability when shooting in Live View mode with a wide-angle ...

November 2014

To Users of the EF-S 24mm f/2.8 STM

21 Nov 2014 — To Users of the EF-S 24mm f/2.8 STMThe product model name of purchase record card of new EF-S 24mm f/2.8 STM which launches in Nov were printed incorrectly.As shown below, the product model name printed on the purchase record card is different from that the product model name printed on the product.Correct ...

February 2014

Canon EPP (Easy-PhotoPrint)

20 Feb 2014 — Canon EPP (Easy-PhotoPrint)Canon EPP (Canon Easy-PhotoPrint) is a free application*, provide users the ideal printing solution. With Canon EPP, users can print photos and PDF files easily on a compatible PIXMA photo printer and SELPHY CP900/CP910^ from iPhone / iPod touch ...

October 2012

To Users of the Wireless File Transmitter WFT-E7D

16 Oct 2012 — To Users of the Wireless File Transmitter WFT-E7DThank you for using Canon products.The exterior rubber part on some Wireless File Transmitter WFT-E7D unit may change color (turn white) after a short period of time. Customer support for this phenomenon is described below.We take pride in the quality ...

September 2012

EOS Remote (for iOS/for Android™)

17 Sep 2012 — EOS Remote (for iOS/for Android ™ )- What is the EOS Remote?:EOS Remote is an application for iOS/Android ™ smartphones. This is a powerful accessory to be carried about with the EOS 6D (built in Wi-Fi). EOS Remote makes taking photos and checking image using the remote function more convenient.It ...

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