It is fast and easy to serviceyour products.
You can either visit our Customer Care Center or use our Pickup & Delivery Service
Product Under Carry-in Service - Visit Canon Image Square
Just bring the following items to our Canon Image Square, we shall take care the rest.
Items to bring
1. Purchase Record Card or International Warranty Card
2. Original purchase receipt or invoice.
3. Products for inspection or repair.
Canon Image Square Address & Operation Hours:
Please Click Here
Product Under Carry-in Service - Hong Kong Pickup and Deliver Services
We will pickup the product from your home or office. Inspect and get it fixed, then deliver back to you.
| Service Hours: | |
| Monday to Friday | 10:00am - 6:00pm |
| Saturday | 10:00am - 1:00pm |
| (Close on Sunday and Public Holidays) | |
Product Under On-site Service
If your product is on-site service model, please contact our Customer Service Hotline, we will arrange our product specialist to visit your location.
On-site Service Hours (Hong Kong):
| Monday to Friday | 9:00am – 5:00pm |
| Saturday | 9:00am – 12:00noon |
| Close on Sunday and Public Holidays | |
Tel: 3191 2333
Customer Service Hotline Operation Guide
On-site Service Hours (Macau):
| Monday to Friday | 9:00am – 5:00pm |
| Close on Saturday, Sunday and Public Holidays | |
Macau Toll Free Hotline (On-site Repair Service): 0800 112
Product with Expired Warranty
You can bring the product to our Canon Image Square
- join our CANON PLUS Extend Waranty Service
- use one-time repair service