- Film Camera
- Facsimiles *
- Laser Printer *
|Pickup Service:||HK$80||HK$150||Free of Charge|
|Delivery Service (Self-pickup Service Points **):||Free of Charge||Not Applicable||Not Applicable|
|Delivery Service (Door to Door):||HK$80||Free of Charge||Free of Charge|
The above service fees only apply to products within warranty period, For products out of warranty period, an additional inspection fee will be charged (please refer to the table at the bottom of this page for details).
If the Product is Canon Photo Printer and Canon Laser Printer with “Free pick-up and delivery service” stated on the Purchase Record Card, free pick-up and delivery service will be provided. To repair printers within Warranty Period, please call 3191 2333 to arrange for the free pick-up.
For printers out of warranty period, an inspection fee# will be collected during the pick-up. The printer will be delivered back to you free of charge upon completion of the repair service. The inspection fee will be deducted from the repair service charge and the balance of the repair service charge will be collected upon delivery.
The time for pick-up and delivery shall be subject to Canon's final decision on the availability and practicability. Service fee will be collected when the machine is first picked-up. Balance of the service fee will be collected upon delivery (both cash only). Free pick-up and delivery service will be provided once at first appointed schedule (per service job). Otherwise, a service charge of HK$150 will be applied to re-arrangement for every single pick-up/delivery service. The amounts shown above are service fees chargeable per unit of product. Where an order contains more than one unit of product, service fee will be charged according to the units of products picked up/delivered.
Without prejudice to the aforesaid, CHK reserves its right to charge for repair service at any reasonable and appropriate time to be decided by CHK:
*The products which have on-site services are not available for this service. To arrange pick-up and delivery services for on-site services models, reasonable service fee# will be charged by Canon Hongkong. Please contact 3191 2333 for more information about on-site services.
** Please contact 3191 2333 for more information about self pick-up service points.
#Please also refers to Inspection Fee and Additional Charges Table.
The time for pick-up and delivery shall be subject to Canon's final decision on the availability and practicability.