Notice of Relocation: Canon Image2, Customer Care Center and Canon Pro Solution Hub

Dear Customers,

Thank you for your support of Canon Image2, Customer Care Center and Canon Pro Solution Hub. In order to provide better experience and service, we will move to a new location in early 2021.

To provide continuing service support, two temporary service locations are in place to serve your needs starting from 2 November, 2020, with details as below:

Sales and CPS Member Services

  1. Canon Online Store Order self pick-up
  2. Equipment Rental Service (pick-up and return point)
  3. CPS Support

*Canon product display and trial will NOT be available 

Address: 3/F., Tower A, China Life Center, 18 Hung Luen Road, Hung Hom, Kowloon

Opening hours:

Monday to Friday: 11:00 am - 7:00pm; Saturday: 9:30am - 1:30pm

(Closed on Sunday and Public Holidays)

Repair Services

  1. Counter Services & Technical Consultation (by appointment only)
  2. Arrange Pick up & Delivery Service, please click HERE.

*If you wish to reserve counter service, please contact 3191-2333 (Voice option 2 > 1 >3) to make an appointment. 

Address: Unit 2, 25/F., Wyler Centre Phase 2, 200 Tai Lin Pai Road, Kwai Chung, New Territories (Direction)

Opening hours:

Monday to Friday: 10:00am - 6:00pm; Saturday: 9:00am - 12:30pm

(Closed on Sunday and Public Holidays)  

We encourage customers to utilize Canon Hong Kong’s comprehensive online platform to make enquiries such as product information and warranty. Our all-rounded platform devoted to serving your needs offers services including live chat, pickup and delivery service reservation, and repairing status check. Our platform will provide one-stop support to you pre-sales and after-sales.

In early 2021, we will come back with a new location to provide customized imaging solutions seamlessly, and offer interactive virtual experience in response to the dynamic era. 

Should you have any questions, please feel free to contact us or refer to the FAQ.

Thank you for your understanding and support!

Canon Hongkong Company Limited

  • Notice of Relocation: Canon Image2, Customer Care Center and Canon Pro Solution Hub Notice of Relocation: Canon Image2, Customer Care Center and Canon Pro Solution Hub
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Back to top

Company

  • About Us
  • Corporate Social Responsibility
  • Corporate Events
  • Milestone
  • Official Social Media Sites
  • Visit Us
  • Why Choose Canon
  • Careers
  • Press Room
  • Terms and Conditions
  • Anti-Counterfeit

Products

  • Printing
  • Scanning
  • Network Visual Solutions
  • Projector
  • Others

Solutions

  • Document Management Solution
  • Cloud & Mobility Solution
  • Workflow Management System
  • Output Management Solution
  • Scanning Solution
  • Robotic Process Automation (RPA)
  • Canon Global Services

Support & Download

  • Security related to Canon products
  • Drivers & Softwares
  • Product & Software Manuals
  • General FAQ
  • Machine Operation FAQ
  • Forms
    Other Canon Sites
Copyright © 2021 Canon Hongkong Company Limited. All rights reserved.

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