Canon Global Services - Global Services - Canon HongKong

With a regional HQ in the Asia Pacific, EMEA and the Americas as well as local presence in more than 220 countries and regions, we are always within reach as a partner for your business growth. Regardless of the location where your business is present, a member of the Canon Global Services team will be assigned as your single point of contact, understanding and coordinating your requirements locally, regionally and globally.

Adhering to a globally consistent service framework ensures unification in the delivery of service offerings - at the same time, the Canon Global Servies team adapts to specific local requirements, becoming your strategic partner to drive global procurement and administer local execution.

• Experienced and dedicated global management team
• Cutting-edge technology in printing devices and document solutions
• Global coverage with a proven track record
• Optimise your bottom line performance

We will conduct an MPS Audit to understand your requirements. The audit process will assess your current print fleet and print behavior, capture project requirements and determine a total cost of ownership for the current state.

Our experienced consultants will use your MPS Audit results to design a print and document solution that meets and evolves with your changing needs. We'll work with you to define the business case, propose the service solution and clearly state the guaranteed savings.

Our team will implement a program to ensure a seamless transition to your new managed solution, using a defined methodology, training and communications to support both your organisation and end-users.

We will ensure your global print fleet and document workflows maintain optimum performance over the long term, placing the highest of importance on achieving agreed KPIs and SLAs.

We use captured service and performance information to deliver continual improvements, supporting your evolving organisational needs.