Uninstalling the USB Class Driver

Solution

    Uninstall the USB class driver under the following circumstances.
    • If the printer driver installed using a USB connection cannot be uninstalled properly
    • If you cannot install the printer driver properly even after reinstalling it

    1. Check the following.
    • Check that the printer and computer are connected using a USB cable.
    • Check that the printer is on.

    2. Perform the following procedure.
    From the [Start] menu, select [Settings] → [Control Panel], and then double-click [Add/Remove Programs].
    From the [Start] menu, select [Control Panel], and then click [Add or Remove Programs].
    From the [Start] menu, select [Control Panel] → [Add or Remove Programs].
    From the [Start] menu, select [Control Panel], and then click [Uninstall a program].
    From the [Start] menu, select [Control Panel], and then double-click [Programs and Features].

    3. Make sure that [Canon LBP7200C] is not displayed.
    (1) Make sure that [Canon LBP7200C] is not displayed in the dialog box.
    (2) Click [ ] to close the dialog box.
    NOTE
    If [Canon LBP7200C] is displayed
    • See "User's Guide" (HTML manual) in the CD-ROM supplied with the printer and delete [Canon LBP7200C] in the dialog box.

    4. Display [Device Manager].
    4-A-1. From the [Start]menu, select [Settings] → [Control Panel].
    4-A-2. Double-click the [System] icon.
    4-A-3. Click the [Hardware] tab → [Device Manager].
    4-B-1. From the [Start] menu, select [Control Panel].
    4-B-2. Click [Performance and Maintenance] → [System].
    4-B-3. Click the [Hardware] tab → [Device Manager].
    4-C-1. From the [Start] menu, select [Control Panel] → [System].
    4-C-2. Click the [Hardware] tab → [Device Manager].
    4-D-1. From the [Start] menu, select [Control Panel].
    4-D-2. Click [Hardware and Sound] → [View hardware and devices].
    4-E-1. From the [Start] menu, select [Control Panel].
    4-E-2. Double-click [Device Manager].
    NOTE
    If the [User Account Control] dialog box appears (Windows Vista and Server 2008)
    • Click [Continue].

    5. Double-click [Universal Serial Bus controllers].



    6. Right-click [USB Printing Support], then select [Uninstall] from the pop-up menu.


    IMPORTANT
    Do not uninstall any other device drivers.
    • If you uninstall them by mistake, Windows may not operate properly.
    NOTE
    If [USB Printing Support] is not displayed
    • The USB class driver is not installed properly.
    If the USB class driver is under [Other Devices]
    • The USB class driver is not installed properly. Select [Unknown device], and then uninstall it.

    7. Click [OK].



    8. Click [ ] to close the [Device Manager] dialog box.

    9. Disconnect the USB cable from the computer, and then restart Windows.

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