PCM The 17th Biz.IT Excellence 2025
IT Solution Excellence Award
The 17th PCM Biz.IT Excellence 2025 aims to recognize the most innovative and practical IT solutions of the year. Among them, Canon Hong Kong, with the intelligent business platform AI Genie 2, was awarded the IT Solution Excellence Award, affirming its outstanding contribution to enterprise digital transformation and workflow optimization through innovative AI technology.
AI Genie 2: An AI Smart Partner Truly Integrated into Enterprise Workflows
As generative AI technology matures, countless smart models have emerged in the market. Yet, what businesses truly require are solutions that can actively participate in daily operations and enhance productivity. AI Genie 2 is designed as an “intelligent work partner,” combining three core technologies: Agentic AI, MCP (Model Context Protocol), and the GraphRAG. These innovations enable AI Genie 2 not just to support document management and data integration, but also to collaborate proactively, comprehend organizational context, and drive enterprise intelligence forward.
Jeffrey Kung, Senior Director of Business Imaging Solution Group at Canon Hong Kong, stated that AI Genie 2 has evolved from a previous generation “information organizing assistant” into a “colleague capable of analyzing, reasoning, and offering recommendations”. No longer limited to responding to user instructions, AI Genie 2 can now independently organize issues, integrate data across different formats, and provide detailed analyses and suggestions—significantly reducing the time needed for data processing and decision-making.
Accelerating Digital Transformation Across Industries
AI Genie 2 has already made notable advances in various industries:
Finance & Accounting: Automatically completes three-way matching between purchase orders, invoices, and delivery notes, enabling early detection of anomalies and reducing human errors.
Human Resources: Efficiently organizes large volumes of resumes and conducts preliminary evaluations, streamlining the recruitment process and enhancing fairness.
Sales & Marketing: Aggregates daily market trends and competitive analyses to support strategic business decisions.
Legal Advisory: Automatically analyzes contracts, identifies version differences, and minimizes repetitive review work.
Additionally, the AI Genie Connector, when integrated with the imageFORCE smart copier series, enables instant document classification, data extraction, and indexing upon scanning—greatly improving the efficiency of paper digitization and document management.
Canon recognizes that every company’s workflows are unique. AI Genie 2 emphasizes a tailored, “one company, one solution” approach. Beyond technical support, Canon’s team also serves as consultants, guiding clients from initial paper digitization to fully automated AI-driven workflows—enhancing operational efficiency and paving the way to a new era of smart business.
