To Users of Canon PIXMA MG4170/ MG4270/ MG5370/ MG5470/ MG6270/ MG6370/ MG8270/ MX527/ MX897/ MX727 and MX927 Printers - Canon HongKong

11 Mar 2015

    To Users of Canon PIXMA MG4170/ MG4270/ MG5370/ MG5470/ MG6270/ MG6370/ MG8270/ MX527/ MX897/ MX727 and MX927 Printers

    Thank you for your continued use of Canon PIXMA All-in-One Printers and “Picasa™ Web Album Direct Print” function.

    Situation

    We regret to announce that due to the changes in the specifications of Picasa™ web albums by Google, it will not be possible for the above listed users to use“Picasa™ Web Album Direct Print” function after April 20th, 2015 (PIXMA MX727 / MX927 users can continue to use the function after firmware update). We are sorry for the inconvenience caused.

    Affected Function

    “Picasa™ Web Album Direct Print” function

    Affected Products

    PIXMA MG4170/ MG4270/ MG5370/ MG5470/ MG6270/ MG6370/ MG8270/ MX527/ MX897/ MX727 and MX927 printers

    Market Support

    We have developed a new firmware for users of PIXMA MX727 / MX927 to address the issue above. Please connect your printer to internet and update the firmware with the built-in firmware upgrade function to continue use of “Picasa™ Web Album Direct Print” function. If the firmware is not updated, this function will not be available after April 20th, 2015.

    Print function after firmware update will be changed as below:


    From Your Own

    From Others

    Public album

    Yes

    Yes ⇒ No

    Private album

    Yes

    No

    Contact Information for Inquiries

    For any inquiries regarding this matter, please contact our customer service hotline.