The application software cannot be installed (Windows)

    24-Feb-2015
    8201899700

    Solution

    If you cannot install the application software, check the following items.

    Check the computer’s operating system
    Check whether the OS(Operating System) on your computer satisfies system requirements for installing the software. If you are using Windows, also check the Service Pack version.




    Check the resolution of your display
    Does the display resolution satisfy the system requirements?
    If not, change the screen resolution setting, or use a monitor that satisfies the system requirements.




    Check the installation process of [.NET Framework]
    Does it require time to install [.NET Framework]?
    In Windows XP environments, the [.NET Framework] application may be installed, and depending on the system environments, it may take time to install. Please wait while the application is being installed.




    REFERENCE
    For software system requirements, please refer to the [Camera User Guide].