**** (4 digit alphanumeric one-byte characters) Printer error has occurred

    30-Jan-2012
    8201358800

    Solution

      When the message "Printer error has occurred **** (*1)" is displayed, there may be a problem inside the printer.
      (*1): "****" is displayed with alphanumeric one-byte characters.

      <Solution>
      Turn OFF the printer, and unplug the power cord. Then, turn ON the printer again.
      If the problem persists, contact the service center.

      <Error Code>
      5011, 5012, 5040, 6800, 6801, 5400, 5200, 5B02, 5B03, 5B04, 5B05, 5B12, 5B13, 5B14, 5B15, 6000

      Request for a repair service
      • Request either Canon or the dealer you purchased the machine for a repair service.