Issue
Cause and Solution
Increase the scanning resolution
Resolution
What is Resolution?
The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per square inch (2.54 cm square).
The higher the resolution (value), the more detail in your image; the lower the resolution (value), the less detail.
Some applications do not display images clearly if the image is too small.
Update the calibration data
In ScanGear (scanner driver), perform Platen Calibration or Film Calibration on the Scanner tab of the Preferences dialog box. Calibration may take time depending on your computer.
If moire (stripe pattern) appears, take the following measures and scan again
- On the Basic Mode tab of ScanGear (scanner driver), select Magazine(Color) in Select Source.
- On the Advanced Mode tab of ScanGear (scanner driver), set Descreen in Image Settings to ON.
NOTE
If moire appears when you scan a digital print photo, take the above measures and scan again.
- If you use MP Navigator EX, set Document Type to Magazine(Color) or enable Descreen in the Scan Settings dialog box and scan again.
Check the monitor's color depth
From the Start menu, select Control Panel > Appearance and Personalization > Adjust screen resolution to open the Display Settings dialog box. Set the color depth to Medium (16 bit) or Highest (32 bit).
From the Start menu, select Control Panel > Display to open the Display Properties dialog box. On the Settings tab, set Colors to Medium (16 bit) or Highest (32 bit).
From the Start menu, select Settings > Control Panel > Display to open the Display Properties dialog box. On the Settings tab, set Colors to High Color (16 bit) or True Color (32 bit).
In the System Preferences screen, click the Displays icon, then in the Color of the Displays tab, select Thousands or higher.
The Platen or Document Cover may be dirty
Clean the Platen of the scanner or the light source of the Film Adapter Unit, taking special care not to press strongly on the Platen.
If the document is in poor condition (dirty, faded, etc.), use Reduce Dust and Scratches, Fading Correction, Grain Correction, etc. in Image Settings on the Advanced Mode tab of ScanGear (scanner driver)
Image Settings
If the color tone of images is different from the original document, take the following measures and scan again
- On the Advanced Mode tab of ScanGear (scanner driver), set Auto Tone in Image Settings to OFF.
- Open the Preferences dialog box from the Advanced Mode tab of ScanGear (scanner driver) and set Color Matching on the Color Settings tab.
Cover the machine with black cloth if white spots, streaks, or colored patterns appear in scan results due to interference from ambient light