Consumer Service Hotline (Hong Kong)

(852) 3191 2333
Consumer Service Hotline (Macau)

(853) 8296 4127
Online Chat

(Access from the bottom right icon)
Operating Hour

Monday to Friday:
9:00-17:30
Saturday:
9:00-12:30
Sunday & Public Holiday:
Closed
Business Service Hotline (Hong Kong)

(852) 3191 2323
Business Service Hotline (Macau)

(853) 8296 4000
Online Chat

(Access from the bottom right icon)
Operating Hour

Monday to Friday:
9:00-17:30
Saturday:
9:00-12:30
Sunday & Public Holiday:
Closed

Update Company Particulars

Canon is pleased to offer our e-mail support to customers in Hong Kong & Macau. We will endeavour to answer your query as soon as we receive them.

Click here if you reside outside Hong Kong or Macau.

If you need to update your company information, please follow the relevant section below and download the corresponding form.

1. Change of Contact / Billing Address / Machine Location

Please complete the Change of Company Information Request Form with an authorized signature and company chop

2. Change of Company Name

  1. Completed the Change of Company Information Request Form with an authorized signature and company chop
  2. Certificate of Change of Name issued by the Companies Registry
  3. Certified copy of the new company Business Registration Certificate

3. Change of Machine Ownership

  1. Completed the Change of Company Information Request Form with an authorized signature and company chop
  2. Written notification issued by the old company or fill in Change of Company Information Request Form completed by both the old and new companies, with authorized signatures and company chops from both parties.
  3. Certified copy of the new company Business Registration Certificate

After completion, please email the completed form and relevant documents to customer-care@chk.canon.com.hk or fax them to (852) 2301 1067. Our staff will contact you afterward.
For any enquiries regarding the update of company information, please contact us via this web form or through our online chat service.

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