Issue Type
Consumer Service Hotline (Hong Kong)
(852) 3191 2333
Consumer Service Hotline (Macau)
(853) 8296 4127
Online Chat
(Access from the bottom right icon)
Operating Hour
Monday to Friday:
9:00-17:30
Saturday:
9:00-12:30
Sunday & Public Holiday:
Closed
Business Service Hotline (Hong Kong)
(852) 3191 2323
Business Service Hotline (Macau)
(853) 8296 4000
Online Chat
(Access from the bottom right icon)
Operating Hour
Monday to Friday:
9:00-17:30
Saturday:
9:00-12:30
Sunday & Public Holiday:
Closed
Technical Support
Canon is pleased to offer our e-mail support to customers in Hong Kong & Macau. We will endeavour to answer your query as soon as we receive them.
Click here if you reside outside Hong Kong or Macau.
For driver or related software downloads, please visit Product Support page and select your product model.
If you need guidance on installing printer drivers, you can refer to Setup & Operation Tips page for step-by-step instructions.
For product operation enquiries, please explore Frequently Asked Questions page to find relevant information.
If the above information does not resolve your enquiries, please submit a request via this web form with detailed information, and our team will assist you as soon as possible.