Issue Type
Consumer Service Hotline (Hong Kong)
(852) 3191 2333
Consumer Service Hotline (Macau)
(853) 8296 4127
Online Chat
(Access from the bottom right icon)
Operating Hour
Monday to Friday:
9:00-17:30
Saturday:
9:00-12:30
Sunday & Public Holiday:
Closed
Business Service Hotline (Hong Kong)
(852) 3191 2323
Business Service Hotline (Macau)
(853) 8296 4000
Online Chat
(Access from the bottom right icon)
Operating Hour
Monday to Friday:
9:00-17:30
Saturday:
9:00-12:30
Sunday & Public Holiday:
Closed
Product Relocation
Canon is pleased to offer our e-mail support to customers in Hong Kong & Macau. We will endeavour to answer your query as soon as we receive them.
Click here if you reside outside Hong Kong or Macau.
If you require product relocation arrangements for Canon business products, please contact us via this web form or online chat. You may also email the relocation details to customer-care@chk.canon.com.hk or fax them to (852) 2301 1067, and our team will follow up with you accordingly.