(852) 3191 2333
(853) 8296 4127
(Access from the bottom right icon)
Monday to Friday:
9:00-17:30
Saturday:
9:00-12:30
Sunday & Public Holiday:
Closed
(852) 3191 2323
(853) 8296 4000
(Access from the bottom right icon)
Monday to Friday:
9:00-17:30
Saturday:
9:00-12:30
Sunday & Public Holiday:
Closed
Billing Enquiries
Canon is pleased to offer our e-mail support to customers in Hong Kong & Macau. We will endeavour to answer your query as soon as we receive them.
Click here if you reside outside Hong Kong or Macau.
Business customers may submit bill-related enquiries through this form. Please include the relevant details of the item you wish to enquire about in message field.
For enhanced account management, business product customers are encouraged to access the Canon Business Portal. The portal enables efficient management of e-statement, meter reading, service calls, consumable ordering, along with secure user administration features. This allows your organization to optimize resource utilization and effectively manage all Canon devices.
For any enquiries regarding the Canon Business Portal, please contact us via this web form or through our online chat service.