What is CPS?

Canon Professional Services (CPS) is a service designed to support Canon Professional Users. CPS offers three levels of membership – Silver, Gold and Platinum, providing Canon professional photographers and videographers the appropriate level of service and support including priority services, loan equipment, and a range of other benefits.​​​​

Become a CPS member

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Benefits and Service Offers to Hong Kong CPS members​​​​

CPS Workshops

Invitations to CPS members excusive workshops, preview events and functions organized by Canon

Event Support

Repair service and technical support at CPS service depot in international sports events^

CPS Exclusive SNS

Provides timely information to CPS members and encourage the exchange of CPS members

Product Purchase Discount

Special discount on Canon professional photographic products

Equipment Trial Loans

Designated number of Equipment Trial eCoupons[1] exclusive to CPS Gold and CPS Platinum members for evaluation trial before purchases

CPS Rental Services Discount

Special discount on studio and equipment rental​​​​​​​​​​​​

CPS Hotline​​​​​​​

Free technical support and services provided by Canon Professional Representatives

CPS Service Counter

The on-site Professional Representatives can fully address the difficulties on professional photography workflow that CPS members may encounter and share their experiences and insights.

Backup Loan

Emergency loan of equipment on a short-term basis in the event of loss, theft or damage

Free Maintenance Service 

Designated numbers of Free Equipment Maintenance Service e-Coupons[2] exclusive to CPS Gold and CPS Platinum members

Repair Discount

25% off [3] on maintenance and repair service of registered CPS professional equipments


​​​​​​CPS Member Benefits and Services Overview

Membership Type CPS Silver CPS Gold CPS Platinum
CPS Workshops  ✓ ✓(Priority) ✓(Priority)
Event Support  ✓
CPS Exclusive Social Networking Service  ✓
Product Purchase Discount  ✓ ✓(Priority) ✓(Priority)
Equipment Trial Loans - 2 x Premium Equipment Trial e-Coupons[1]/Year & 2 x Standard Equipment Trial e-Coupons[4]/Year 4 x Premium Equipment Trial e-Coupons[1]/Year & 4 x Standard Equipment Trial e-Coupons[1]/Year (Priority)
CPS Equipment Rental discount 20% Off 25% Off 30% Off
Studio Rental discount 30% Off 35% Off 40% Off
CPS Hotline  ✓
CPS Express Service Counter  ✓
Back Up Loan  ✓ ✓(Priority) ✓(Priority)
Free Equipment Maintenance Service - 5 x Free Equipment Maintenancee-Coupons[2]  / Year 10 Free Equipment Maintenancee-Coupons[2]  / Year
Repair Discount [3] 25% Off 25% Off 25% Off
Repair Shipping Free Return Shipping Free Return Shipping Free Return Shipping
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Register Your Professional Equipments to Get Repair Discount

CPS members can receive exclusive offers on the rates for servicing after the registration of specified Canon professional equipments. Below is the equipment list that can be registered to receive the offers.
 
Product Type Model
Interchangeable Lens Camera​​​​​​​[4] All EOS Digital SLR Cameras
​​​​​​​All EOS  R Mirrorless Digital Cameras
​​​​​​​​​​​​​​All EOS M Mirrorless Digital Cameras
EF​​​​​​​ ​​​​​​​L​​​​​​​e​​​​​​​n​​​​​​​s[4] All EF Lenses
​​​​​​​All RF Lenses
All EF-S Lenses
​​​​​​​All EF-M Lenses​​​​​​​
Speedlite​​​​​​​[4] All Speedlite Models
EOS ​​​​​​​A​​​​​​​c​​​​​​​c​​​​​​​e​​​​​​​s​​​​​​​s​​​​​​​o​​​​​​​r​​​​​​​i​​​​​​​es​​​​​​​[4] All Battery Grips
​​​​​​​All Wireless File Transmitters
All GPS Receivers
​​​​​​​​​​​​​​C​​​​​​​om​​​​​​​​​​​​​​p​​​​​​​a​​​​​​​c​​​​​​​t​​​​​​​ ​​​​​​​D​​​​​​​C[5] PowerShot G and SX Series
Digital Camcorder[5] XF Series Camcorders
​​​​​​​XA Series Camcorders
Cinema EOS[5] All Cinema EOS Camcorders
​​​​​​​All EF Cinema Lenses
Photo Printer[5] ​​​PIXMA PRO Series
Projector​​​​​​​[5] XEED series
​​​​​​​LV series
​​​​​​​​​​​​​​
​​​​​​​^ CPS member card and personal identification must be presented to receive support and services. The support and services for CPS members may vary between regions and are subject to service policy and terms and conditions of local Canon Service Center.​​​​​​​​​​​​​
​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​[​​​​​​​1] Each Premium equipment trial e-Coupon is entitled to a 7-day trial of one of the following Canon equipment: Cinema EOS cameras, EF Cinema Lenses and equipments that are covered by Standard equipment trial e-Coupon. Each Standard equipment trial e-Coupon is entitled to a 7-day trial of one of the following Canon equipment: EOS digital cameras, EF Lenses, XF-series and XA-series Professional Digital Camcorders and Binoculars. Terms and Conditions apply.​​​​​​​
[​​​​​​​2] Applicable to EOS digital cameras, EF lenses and Cinema EOS digital camcorders registered under CPS Member’s Club Canon account only. One Equipment Maintenance e-Coupon is required for each cleaning of EOS digital camera’s CMOS sensor or each Inspection and General Cleaning of EF Lens (lens exterior and lens surface cleaning only); three Equipment Maintenance e-Coupons are required for each cleaning of Cinema EOS digital camcorder’s CMOS sensor. Terms and conditions apply.​​​​​​​
[​​​​​​​3] Equipment must be registered in advance to member's professional equipment list; please refer to "" Register Your Professional Equipment" for eligible models. Maintenance and repair discount are not applicable to parallel imported products. Customer must present the Purchase Record Card / Warranty Card and International Warranty Card officially issued by Canon Hongkong Co., Ltd.​​​​​​​​​​​​​​
​​​​​​​[4] These products can receive repair service at worldwide Canon CPS Service Centers and CPS service depot in international sports events after registration. The support and services for CPS members may vary between regions and are subject to service policy and terms and conditions of local Canon Service Center.​​​​​​​
​​​​​​​[5] The exclusive offers for these products are applicable to Hong Kong and Macau only.