21 Aug 2012 (Updated)

    To Users of the EF40mm f/2.8 STM Interchangeable Lens for Canon Digital SLR Cameras

    Thank you for using Canon products.

    It has been confirmed that the autofocusing function of the EF40mm f/2.8 STM lens, which was released in June 2012, may not operate correctly.

    The details of this phenomenon are described below.

    Phenomenon
    If pressure is applied to the lens barrel while the lens is mounted to the camera (pressure can be applied even while attaching the lens cap or while carrying the camera with the lens attached in a bag), the autofocusing function of the lens may stop working.

    * This phenomenon does not occur during normal shooting.
    * This phenomenon does not result in a malfunction of the lens.

    Workaround
    When the above phenomenon occurs, detach and reattach the lens, or remove and reinsert the camera battery to restore the operations.

    Market Support
    The firmware to address this phenomenon is now available for download.

    Contact Information for Inquiries
    Please contact your nearest service center on the availability date for servicing.

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