Canon Officially Launches image.canon - the brand-new camera cloud platform
30-Day Unlimited and 10GB of Long-term Storage to Canon Users for Free
HONG KONG, 14 APR 2020 —Canon Hongkong today proudly announced the launch of image.canon, a new cloud platform that connects Canon cameras with users’ PCs, smartphones and external web services. image.canon will enhance the post-shoot workflow and provide a new way to experience the joy of photography.
Based on the concept of a “connected camera” linked to the cloud, image.canon enables users to automatically upload still image and video files in their original quality straight from cameras equipped with automatic file transfer functionality, such as the currently-in-development EOS R5, via Wi-Fi. Serving as a hub for users’ content, image.canon makes possible the transfer of still image and video files to connected PCs, smartphones and external web services. The service provides new ways to enjoy photography and caters to a wide range of photographers seeking to improve their post-shoot workflows, including professionals who want to enhance their creative process, enthusiasts who want to streamline still image file editing and entry-level users who want to enjoy casual photography and share their still image and video files on social media.
Beginning with the currently-in-development EOS R5, future Canon cameras equipped with automatic file transfer functionality will be able to automatically upload still image and video files directly to image.canon and store them for up to 30 days—simply by turning on the device. Within the 30-day period, users can opt to continue storing the original images by migrating it to a 10 GB long-term storage.
From its launch, the image.canon service will make possible the automatic forwarding of uploaded still image and video files to users’ accounts on external services such as Google Drive. Starting from June, image.canon will expand both its partnership with Google and Adobe to include original quality backup with Google Photos via Google One (a membership plan for expanded storage) and Adobe Creative Cloud (membership plan). In addition to automatic transfer of still image and video files and the ability to edit still image in their original quality on partnered services and applications, image.canon will make it easier for users to store and share their still image and video files.
As AI and 5G technologies are implemented, Canon will continue to propose new ways to capture still image and video files and enjoy photography by enabling cameras to communicate in both directions, such as remote, real-time editing of photos and videos captured at outdoor events, cloud-based RAW still image and video file data editing and capture assistance tailored to users’ preferences.
More information on the functions and features of image.canon can be found in the appendix and https://image.canon/.
About Canon Hongkong Company Limited
Canon Inc. (TSE:7751 / NYSE:CAJ) was founded in 1937 in Japan. Its predecessor, Precision Optical Instruments Laboratory, produced Japan's first 35 mm focal-plane-shutter camera “Kwanon” in 1934. Canon Inc. eventually expanded into the photocopying and printing industries, launching Japan's first plain-paper copier NP-1100 in 1970 and the world's first inkjet printer BJ-80 in 1985. Through the years, Canon Inc. has acquired in-depth experience in digital imaging product manufacturing, and research and development. It is a leader in the development of innovative products and holds the most technology patents in the imaging industry. Canon Inc. also makes a significant contribution to the promotion of photography. Today, Canon Inc. has a strong global presence and is one of the most important market players in the imaging, office and industrial product categories. As of 31 December 2019, Canon's global revenue was US$32.7 billion.
One of the company’s first offices in Asia, Canon Hongkong Co., Ltd. (Canon HK) was established in 1971. It is responsible for the sales, marketing and after-sales services for all Canon product lines in Hong Kong and Macau. With the solely owned subsidiary Canon Business Solutions (Guangdong) Co., Ltd.” established in 2018, the company can also provide intelligent total business solutions and professional services to companies in the Greater Bay Area. Canon HK adheres to Canon’s corporate philosophy of “kyosei”, which encourages the company and its staff to participate in social, charitable and environmental activities in the community. Canon HK implements internationally-recognized management systems and has achieved ISO 9001, ISO 14001, ISO 27001 (Canon Digital Production Center) and OHSAS 18001 certification.For more information about Canon Hongkong, please visit our website: https://hk.canon/.
image.canon - Functions and Features
Upload of files in their original quality
Users of Canon cameras can upload still image and video files in their original quality to image.canon via Wi-Fi and store them for 30 days.
Up to 10 GB of long-term storage
Users who want to save still image and video files in their original quality after the 30-day period can migrate the data to a 10 GB long-term storage.
Direct still image and video file uploading via Wi-Fi
Beginning with the currently-in-development EOS R5, future Canon cameras equipped with automatic still image and video file transfer functionality will be able to automatically upload still image and video files in their original quality directly to image.canon and store them for up to 30 days—simply by turning on the device.
Automatic transfer toexternal web services
Files on image.canon can be automatically transferred to cloud services such as Google Drive. Starting from June 2020, additional partnerships with Google Photos via Google One cloud storage (a membership plan for expanded storage) and with Adobe Creative Cloud (membership plan), thus greatly improving post-shoot workflows.
- Google Drive, Google Photos, Google One and YouTube are trademarks of Google LLC.
- Adobe, Creative Cloud are either registered trademarks or trademarks of Adobe in the United States and other countries.
- Wi-Fi® is a registered trademark of the Wi-Fi Alliance.
- Other company names, products and services mentioned in this document are trademarks or registered trademarks of their respective owners.
 The CANON iMAGE GATEWAY Online Album Service has ended operation on 31 March, 2020, and image.canon is the successor to the service. From the beginning of the data migration period in April, 2020 until its completion, users will not be able to access any still image and video file or albums already uploaded to the service.
 Wi-Fi enabled Canon cameras released before the EOS R5, at minimum, support manual file transfer. Manual file transfer can be enabled from the start of the new service on 14th April 2020. Users can access to full list of compatible cameras on image.canon website. Automatic file transferring, available for cameras equipped with the automatic file transfer function, beginning with the currently-in-development EOS R5, requires users to connect the camera to a Wi-Fi access point that has been registered in advance.
 Original still image and video files are stored for 30 days from upload. There will be no capacity restrictions in general, however due to operational reasons to provide the service, there may be cases to restrict uploads.
 When uploading an original still image and video file, a thumbnail file (up to dimensions of 2048 pixels) will be automatically generated and stored. Thumbnail files can still be viewed on image.canon at any time, even after expiration of the 30-day period following the original upload.
 Any file, including thumbnails, which the image.canon member does not access via image.canon for an entire 1-year period will be deleted from the service.